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All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:My father has an Inguinal hernia (there is no indication of surgery, so far). If the hernia gets stuck in the intestine and he needs to do an emergency surgery, is it considered an acute onset of a pre-existing condition?

A:
Unfortunately it would not be considered an acite onset of a pre-existing condition. We do not have plans that could cover this
{{currentOrigin}}/answers/international-travel-health-insurance/hernia-gets-stuck-in-the-intestine-and-he-needs-to-do-a-surgery-is-it-considered-an-acute-onse-24979/

Q:What is the coverage of dental and eye issurance?

A:
We have a dental and vision discount plan. you can find their payment schedules in this link. /individual-family-dental-plans/
{{currentOrigin}}/answers/visitors-health-insurance/what-is-the-coverage-of-dental-and-eye-issurance-73493/

Q:Hello - I have bought the Insubuy PPO plan for my parents currently on a trip to the US. He had sudden and unexpected knee inflammation and extreme pain due to which we had to take him to urgent care. I have submitted claims for those. They have diagnosed him with arthritis for the first time and have required physio therapy. Can you please let me know what procedure I need to follow to find insurance covered physio therapy for a few sessions, to alleviate the pain?

A:
You want to contact the benefits department. their phone is on the back of your ID card.
{{currentOrigin}}/answers/visitors-insurance-usa/insurance-covered-physio-therapy--for-a-few-sessions-to-alleviate-the-pain-55789/

Q:If I am located in France, can I have my reimbursement checks sent to me here or do they need to be sent somewhere in the USA?

A:
You can have your reimbursement sent to your home country.
{{currentOrigin}}/answers/europe-visa-insurance/if-i-am-located-in-france-can-i-have-my-reimbursement-checks-sent-in-the-usa-80384/

Q:The claim has been rejected due to late submission by priority urgent care. I followed up in July and submitted all the relevant details. But there has been no response from them yet. So i would request your intervention to solve this as i should not be penalized for this. Let me know how to file appeal on this.

A:
We first advise you call the claims phone to see what the insurance company can assist with for filing a claim.Their phone is located in the back of your ID card.
{{currentOrigin}}/answers/visitors-medical-insurance/the-claim-has-been-rejected-due-to-late-submission-30862/

Q:My mother had some redness in the eye so I took her to an opthalmologist who is in network for United Health PPO. The dr. office charged me a depost of 250 and asked me to claim from the Insurance. How do I proceed with the claim? Do I fill a medical claim form or a vision claim form as the visit was to an opthalmologist for an eye consult?

A:
We are not able to advise on what form to fill out. you want to call the insurance company directly. The phone number for the claims department is located on the bakc of the ID card.
{{currentOrigin}}/answers/visitor-insurance/how-do-i-proceed-with-the-claim-do-i-fill-a-medical-claim-form-or-a-vision-claim-90261/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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